Please send us an email to email@example.com and we will send you a shipping quote and payment option. The shipping fee is charged in Mexican pesos. Depending on your region, additional customs charges, fees, or taxes may be due upon delivery. Please note you are responsible for these fees.
Once payment has been made and your package shipped, you will receive an email confirmation that includes all relevant tracking information. All orders are processed 1 to 3 business days from receipt of payment. Your package will be delivered to the address you specified within three to ten business days depending on your location.
RETURNS AND EXCHANGES
We hope you love Kukul Boutik items, but if you are not completely satisfied with your purchase, you can return the items unused, unwashed, with the original tag and with the receipt or gift certificate attached. Any return or exchange will be accepted within 15 days after receiving your product. Shipping costs for exchange or return are not refundable. For safety, we recommend sending the items using any trackable/insured shipping method. We are not responsible for lost packages.
To change an item, it is important to note that due to the artisan nature of our products, availability is limited since many of them are unique pieces. If you want a different size or color, contact us previously to check availability (firstname.lastname@example.org) .
The following items are NOT eligible for return or exchange:
- Beach towels
- Table Runners
- Items on sale
- Sample sale items
Items that apply for return or exchange can be sent to Kukul Boutik Mérida: Calle 55 N.513, between 60 and 62. Centro. Merida Yucatan. Zip code 97000.